Customer Care Program

Customer Care Rewards Program

  • Reward Dollars: With every purchase, earn a percentage of your invoiced amount added to your Rewards Card to use towards future services at Northside Auto.
  • Charitable Giving: You may donate your Reward Dollars to local and national charities. Watch your email and text messages for donation opportunities.
  • Referral Program: Earn Reward Dollars for every new customer you refer.
  • Earn Free Oil Services.
  • Membership is FREE: Look for more benefits and special offers in the mail or by email.
  • Digital Alerts: Receive triggered email and SMS alerts; you may opt-out at any time.

24-hour Roadside Assistance

To earn your lifetime business, we do more than service your vehicle — we provide safety and peace of mind. That’s why we offer a 24- Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency.

  • Towing
  • Emergency fluid delivery
  • Lock-out
  • Jump start
  • Flat tire repair

Roadside Assistance Instructions

Call the Roadside Assistance phone number on your Northside Auto Rewards Card. You will be instructed to provide your Pin Number located on the back of your Rewards Card.

If your vehicle needs to be towed, you must instruct the tow truck operator to bring your vehicle to our location.

Roadside Assistance benefits can be used up to three times within 12 months of qualified service for up to a $75 reimbursement per event.

Roadside Assistance Terms & Conditions

Roadside Assistance is provided to customers at the discretion of Northside Auto. Northside Auto reserves the right to change this benefit at any time. Excessive or improper usage may result in the termination of this benefit.

Reach Us

Business Hours

Mon – Thu: 7:00am – 6:00pm

Fri – Sun: Closed



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