Our Customer Care Program

Rewards Card Features

  • Rewards Dollars: With every purchase, earn a percentage of your invoiced amount added to your Rewards Card to use towards future purchases.
  • Community Outreach / Charitable Giving: You may donate a portion of your Rewards Dollars to local and national charities. Watch your email for your opportunity to donate.
  • Reminder Program: Receive customized scheduled maintenance reminders and oil change reminders.
  • Referral Program: Pass out your Referral Cards and earn rewards dollars to discount future invoices when a new customer you referred comes in for service.
  • Earn Free Oil Changes: Ask us how. Membership is FREE: Look for more benefits and special offers in the mail or by email.
  • Roadside Assistance: We want you covered wherever you are.

Nationwide Warranty

We use only the best parts and employ the most highly trained Certified Technicians. Our 24 Month/24,000 Mile Nationwide Warranty includes coverage of material defects and workmanship.

24-Hour Roadside Assistance

To earn your lifetime business, we need to do more than service your vehicle, we need to provide safety and peace of mind. That’s why we offer a 24-Hour Nationwide Roadside Assistance program to help you in the event of an emergency.

  • Towing
  • Emergency Fluid Delivery
  • Lock-Out
  • Jump start
  • Flat repair

Roadside Assistance Instructions

Call the Roadside Assistance phone number on your Northside Auto’s Rewards Card. You will be instructed to enter your 8-digit Pin Number located on the back of the Rewards Card.

If you are within 30 miles of our Northside Auto’s location, you must instruct the Tow Truck operator to bring your vehicle to our location.

Roadside Assistance benefits can be used up to 2 times per 12 month period. Maximum coverage per occurrence: Local: $100. Nationwide: $150.

Terms & Conditions

Your Roadside Assistance benefits automatically renew for one year when you have your vehicle(s) serviced by Northside Auto at least twice in the previous 12 months.

Roadside Assistance is provided to customers at the discretion of Northside Auto. Northside Auto reserves the right to change this benefit at any time. Excessive or improper usage may result in the termination of this benefit.

Reach Us

Business Hours

Mon – Thu: 8:00am – 7:00pm

Fri – Sun: Closed